Shipping / Delivery Policy

📦 Order Processing Time

• All orders are processed and shipped within 3–5 business days (excluding weekends and public holidays).

• For pre-order items, shipping will begin as soon as stock arrives. Estimated dispatch time will be listed on the product page.

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🌍 Shipping Locations & Methods

• We currently ship to the following regions:

• United Kingdom: Delivered via Royal Mail, EVRi, or DPD (depending on the item size and weight).

• International (including Europe, Asia, etc.): Tracked International Shipping is used for most destinations.

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💰 Shipping Fees

• UK Orders:

  • Free shipping on orders over £40

  • Flat rate £3.99 for orders under £40

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• International Orders:

  • Shipping cost is calculated at checkout based on weight and destination.

  • For custom or bulk shipping quotes, feel free to contact us.

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⏰ Estimated Delivery Times

• UK: 3–5 business days

• Europe & Other Regions: 5–14 business days

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Delivery times are estimates and may vary due to customs, holidays, weather, or courier delays.

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📦 Packaging & Tracking

• All items are carefully packaged to ensure they arrive safely.

• Tracking numbers will be provided with your shipping confirmation email (where applicable).

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❗ Important Notes

• Please ensure your shipping address is correct and complete. We are not responsible for delivery issues caused by incorrect addresses.

• International customers are responsible for any customs duties or import taxes that may apply in their country.